Conflict arises when goals, interests or values of different individuals or groups are incompatible.
As a result disturbances in the everyday routine of operational activity affect the job performance and therefore realization of organizational goals and interests.
Solutions:
- Seminars and coaching for diagnosis of conflicts, and their early prevention and effective techniques for the resolution of it
- Coaching and training for de-escalation strategies and techniques
- Conflict management and mediation in your organization or in a neutral place